Collections Specialist
This is a contract to hire position in West Houston. You will be onsite 2-3 days per week.
• Ensure timely collection of accounts receivable (3rd party invoices) through regular follow-up with customer AP departments via email and telephone on assigned accounts. Entails sending statements, past due notices, and escalations.
• Collect outstanding invoices, gathering information on invoice disputes, and creating invoice dispute records for distribution and subsequent resolution.
• Input notes in collection system regarding submission, resubmission disputes and approval dates
• Identify delinquent accounts and take action to prevent reoccurrence and/or escalate to Credit Manager, Sales and Operations as needed
• Collaborate with internal stakeholders, including those within the Billing Center of Excellence, Sales, Operations, Tax and Treasury to support collections, proper cash application and timely dispute resolution.
• Recommend uncollectable debit balances for expense write-off, research duplicate and over-payments, submit refund requests to Collections Manager where applicable.
• Review aged credit balances to ensure adherence to the Company’s escheatment policy.
Requirements
3-5 years in high volume collections experience in a large corporate environment
Must have experience in Oil & Gas and/or Manufacturing / B2B
Experience with GET Paid, SAP and High Radius
Bachelor’s Degree is a strong plus
