Desktop Support Specialist
This is a 1 + year contract assignment in Downtown Houston. You will provide Help Desk and Desktop support services.
Required Knowledge/Skills/Abilities
– Experience with network and telecommunication systems in a large enterprise environment
– Experience in Active Directory, Windows Networking, and Windows operating systems
– Experience in Large Scale System Software Deployment, preferably in SCCM
– Experience in Systems Imaging preferably in SCCM
– Knowledge in TCP/IP
– Knowledge of DNS
– Knowledge of RSA Secure ID, AirWatch, Boxer, VPN, Citrix, Exchange, AD, Bitlocker, CommVault, Lansweeper, GoToAssist, SCCM and other similar technologies and tools
– Knowledge in Microsoft Domain model
– Knowledge of Microsoft Office technologies
– Excellent troubleshooting and analytical skills
– Application installation and troubleshooting experience in server/client applications
– Knowledge of principles and mechanics of document management systems, knowledge of Open Text Content Server end user functions specifically a plus
– Application installation and troubleshooting experience in a telecommunications system and network environment
