Help Desk Analyst - IT Staffing
    10700 Richmond Ave., Suite 203, Houston TX 77042
  • Call Us: (713) 361-1270

Help Desk Analyst

Help Desk Analyst

Houston, TX
   |   August 24 2018


This is a contract to hire position for an experienced Level 1 Help Desk Analyst.

Provide first level support and log entry into the ticketing system
Support common corporate applications including MS Office, Outlook etc.
PC / Mobile hardware and software trouble-shooting
Follow and manage the escalation process to route the ticket to the proper team

Strong support experience with Windows 10, MS Office, and other common applications
Experience with PC Hardware trouble-shooting
Remote support experience
Basic LAN/WAN trouble shooting and support
Certifications are a strong plus