Staffing Agency Houston - Contract & Direct Hire
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IT Support Specialist

IT Support Specialist

This is a contract to hire position, onsite, in Northwest Houston. Our client is a technology solution provider and they are looking for a support specialist to provider IT phone support to their clients. This will include:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone
Ask questions to determine the nature of the problem
Install, modify and repair computer hardware and software.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Run diagnostic programs to resolve problems
Install computer peripherals for users
Train computer users

Experience:
2 plus years of experience in network / IT systems and troubleshooting steps.
Extensive proficiency with information technology regarding both hardware and software.
In-depth knowledge of Microsoft server and desktop operating systems, specifically Server 2008 and 2012 and Windows 7, 8, and 10.
Certifications: Microsoft Server and Workstation; A+

I.T. Staffing

Description

This is a contract to hire position, onsite, in Northwest Houston. Our client is a technology solution provider and they are looking for a support specialist to provider IT phone support to their clients. This will include:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone
Ask questions to determine the nature of the problem
Install, modify and repair computer hardware and software.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Run diagnostic programs to resolve problems
Install computer peripherals for users
Train computer users

Experience:
2 plus years of experience in network / IT systems and troubleshooting steps.
Extensive proficiency with information technology regarding both hardware and software.
In-depth knowledge of Microsoft server and desktop operating systems, specifically Server 2008 and 2012 and Windows 7, 8, and 10.
Certifications: Microsoft Server and Workstation; A+

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